Refund policy

RETURNS/EXCHANGE

Our returns and exchange policy is 14 days. If 14 days have passed by since your purchase, unfortunately we can’t offer you a refund or exchange.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, contact us arrange this. Any customised products cannot be returned or exchanged.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

REFUNDS

Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically via original method of payment, within a certain 2 days.